illogical, inconceivable, irritating.

how is it that we the patients or rather the clients of a business - must report a 24 hour notice for a cancellation of an appointment or else we must suffer the consequences of a hefty fine - but when the doctor's office can call us hours ahead of our scheduled appointment to RESCHEDULE it for another day that's convenient for them, they get away with it scott free and without a hint of remorse or regret. i find that particularly odd and disturbing as my teeth have been rotting for over two months since my last yearly visit. [yes, i know the visits should be semi-yearly - long story short - i had no insurance] in any case, they should at least throw in a "i'm sorry here's a $5 starbucks card for your troubles." type of reward or apology. if it weren't for the sad sad SAD insurance i have now, i would SO go to another dentist. too bad i am limited to monarch dental. i know. please don't tell me what i already know about the crummy place. i'm already experiencing difficulty and i haven't even made it to ONE appointment yet because they keep cancelling on me. the fourth attempt will be on may 7 - fingers crossed - Lord willing - cavities hold on...just hold on!!